Terms & Conditions

1. Service Overview

LED TV Repair Service Indore provides professional television repair services including:

• LED, LCD, and Smart TV repairs
• Screen replacement and repair
• Motherboard and circuit repair
• Software troubleshooting and updates
• Home service and workshop repairs

2. Service Booking & Scheduling

Appointment Booking

• Services can be booked via phone call or WhatsApp
• We aim to provide same-day service subject to availability
• Appointment confirmation will be provided within 2 hours of booking

Cancellation Policy

• Customers can cancel appointments up to 2 hours before scheduled time
• Late cancellations may incur a minimal service charge
• We reserve the right to reschedule due to emergency situations

3. Pricing & Payment

Service Charges

• Free diagnosis and quote for all TV models
• Transparent pricing with no hidden charges
• Parts and labor charges quoted before work begins
• Home service charges may apply based on location

Payment Terms

• Payment due upon completion of repair
• Accepted payment methods: Cash, UPI, Bank Transfer
• Advance payment may be required for expensive parts

4. Warranty & Guarantee

Service Warranty

• 3-month warranty on repair work performed
• 6-month warranty on replaced parts (genuine parts only)
• Warranty covers same defect repair at no additional cost

Warranty Exclusions

• Physical damage caused by customer after repair
• Damage due to power surges or electrical issues
• Normal wear and tear of components
• Damage caused by unauthorized repair attempts

5. Customer Responsibilities

• Provide accurate TV model and problem description
• Ensure safe access to the TV for technicians
• Remove personal data/accounts before service
• Provide stable power supply during repair
• Report any issues during warranty period promptly

6. Parts & Replacement Policy

Genuine Parts

We strive to use genuine manufacturer parts when available. In cases where genuine parts are unavailable or cost-prohibitive, we use high-quality compatible parts with customer consent.

Old Parts Return

Replaced defective parts will be returned to customer upon request. Parts disposal will be done in an environmentally responsible manner.

7. Limitation of Liability

• Our liability is limited to the cost of repair service provided
• We are not responsible for data loss during repair process
• Customer assumes risk for TVs beyond economical repair
• We recommend backing up settings/data before service

8. Service Area

We provide services across Indore, Madhya Pradesh. Home service availability may vary by location. Remote areas may incur additional service charges.

9. Privacy & Data Protection

Customer information is handled according to our Privacy Policy. We do not share customer data with third parties except as required by law.

10. Dispute Resolution

Any disputes arising from our services will be resolved through direct communication. If unresolved, disputes will be subject to Indore jurisdiction courts.

11. Emergency Services

Emergency repair services are available 24/7 for critical issues. Emergency service rates may apply for after-hours and weekend calls.

12. Contact Information

13. Terms Modification

We reserve the right to modify these terms at any time. Updated terms will be posted on our website with the revision date. Continued use of our services implies acceptance of updated terms.